first_imgThis week’s lettersTUC’s campaign is scaremongeringI find the call centre campaign bythe TUC to be nothing more than a high-profile recruitment exercise aimed atencouraging call centre employees to join trade unions (News, 27 February). The number of calls received by theTUC in the first week of the campaign totalled nearly 400, which is only 0.1per cent of the 400,000 people employed in the industry in the UK. Having looked at the recent pressand information provided by the TUC, I would have to question the validity ofthe exercise and wonder what checks the TUC put in place to determine theauthenticity of the callers and of the allegations made. This type ofscaremongering by the TUC can have only an adverse effect on call centrerecruitment and the image of call centres.I have no doubt that some callcentres will need to improve their working practices, but some of theallegations made against the industry suggest that some organisations aredeliberately flouting current employment legislation. If this were the case, wewould surely have a high volume of employment tribunal applications from callcentre staff. I am not opposed to trade unioninvolvement through recognition or otherwise, but feel the TUC campaign throwsa blanket over all call centre organisations in highlighting specific cases of”unreasonable treatment” from its report, It’s Your Call.William Martin, EdinburghEmulate the best,don’t shame worstThe TUC’s recent report on badlytreated agents in UK call centres, It’s Your Call, is looking at the issue fromthe wrong angle (News, 27 February). I believe it should put its weightbehind encouraging companies to emulate the best, rather than naming andshaming the worst.   It is true that some call centres usethe least modern management techniques, but to tar them all with the same brushis unfair.According to a Financial Timessurvey last year, up to 85 per cent of a call centre’s running costs over fiveyears are related to staff. Estimates as to how much it costs to replace anagent vary from £1,500 to £7,500 an agent but, with staff turnover rates quotedin the TUC survey as being up to 30 per cent, this represents a substantialdrain on time and money. If the TUC really wants to benefitits members, it should be encouraging call centre senior management to treatstaff as individuals, involving them in their own development and offering themquality training. This would increase the level of service to customers andimprove staff motivation and productivity – a true win-win situation for all.Veronica Winterton,senior business consultant,TC GroupPolicy on age biasmisses the pointOnce again the Government seems setto show how adept it is at missing the main issue and concentrating instead onwhat looks like it might make good headlines (News, 20 February).What on earth makes it think thatending a compulsory retirement age will prevent age discrimination againstthose seeking work? The two issues are totally separate and have no bearing oneach other. The problem the Government wasseeking to tackle, but has missed, was the blatant discrimination againstanyone older than 40 securing a job in mainstream industry and commerce. B&Q, Homebase and others are tobe congratulated on their initiatives to employ older staff. However, retailingdoes not hold much attraction for senior managers from industry, who now findit difficult to find suitable work once over 40. Retailing has traditionallyworked unsocial hours for low pay and perhaps their motives are led by staffshortages rather than altruism. Removing a compulsory retirementage will do nothing to stop such discrimination. What it will do is createchaos in all aspects of the employment process, not least state andoccupational pension provision. Roger Brown, senior partner, Endale& CompanyNew temp rules to help recruitmentThe easing of the rules about thehiring of temporary staff as permanent members will be a boost to employersseeking to recruit staff (News, 6 February). In many cases it will allowemployers to get a clear idea of what someone can do in the workplace andtherefore help to slim down the recruitment process. Jim Kelleher, via e-mail Related posts:No related photos. Previous Article Next Article LettersOn 6 Mar 2001 in Personnel Today Comments are closed. last_img read more

Teenagers who robbed estate agency branch at knife point jailed for eight years

first_imgHome » News » Agencies & People » Teenagers who robbed estate agency branch at knife point jailed for eight years previous nextAgencies & PeopleTeenagers who robbed estate agency branch at knife point jailed for eight yearsCriminal pair are caught after Chase Evans’ branch CCTV records their robbery and they are identified by facial recognition software.Nigel Lewis16th May 201901,559 Views Two teenagers have been jailed for a total of eight years after being found guilty of threatening staff at an agency in London with a hunting knife and stealing their mobile phones.18-year-old Frankie Butcher (pictured, above) and his 16-year-old accomplice, who cannot be named for legal reasons, travelled to the Elephant & Castle office of seven-branch estate agency Chase Evans.While Batchelor waited outside, the 16-year-old entered the branch with a large knife and threatened the three employees within the office all of whom fled to a rear room. Several mobile phones were subsequently stolen from their desks.The criminal pair then fled and tried unsuccessfully to steal laptops from customers within a café in the Blackfriars area of London and when they resisted, produced a knife and threatened them, carrying off a single computer.Batchelor and his accomplice then attempted three mobile phone snatches from pedestrians walking around central London, two of which were successful.Agency CCTVPolice obtained CCTV footage of the pair provided by Chase Evans’ video surveillance system and both teenagers were identified using facial recognition software and were arrested the day after.“These two violent offenders were a menace to the London public,” Detective Constable Mark Cooper of the Venice Investigation Team, told local media.“In their brazen crime spree they used intimidation and violence to threaten, rob and steal from people going about their daily lives.”Chase Evans is not the only agency to have been targeted by walk-in thieves. Essex estate agent Griffin had a several thousand pounds stolen by from its offices by three men using distraction techniques.chase evans May 16, 2019Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles Letting agent fined £11,500 over unlicenced rent-to-rent HMO3rd May 2021 BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021last_img read more

Image of the Day: Standing Watch aboard USS Green Bay

first_img Image of the Day: Standing Watch aboard USS Green Bay View post tag: Navy Authorities View post tag: day View post tag: News by topic Back to overview,Home naval-today Image of the Day: Standing Watch aboard USS Green Bay Share this articlecenter_img View post tag: Image: March 31, 2015 Seaman Elena Alvarez stands watch aboard the amphibious transport dock ship USS Green Bay (LPD 20).The photo was taken while the vessel was in the waters south of the Korean Peninsula on March 26.Green Bay is part of the Bonhomme Richard Amphibious Ready Group and, with the embarked 31st Marine Expeditionary Unit (31st MEU), is underway in the U.S. 7th Fleet area of responsibility.[mappress mapid=”15540″]Image: US Navy View post tag: asia View post tag: USS Green Baylast_img read more

Finance, Full-Time, Tenure-Track, Assistant Professor

first_imgPosition Overview:Teaches, advises and mentors students, evaluates studentperformance, and maintains department and student records inaccordance with university policies. Adheres to the educationalphilosophy of the university. Works in a collaborative manner withcolleagues and professional peers. Participates in universitymeetings that relate specifically to faculty. Serves on department,college, and university committees as requested. Preparesdepartmental reports as requested. Engages in teaching, service,and scholarly and/or creative activities as defined by the tenureand promotion policy in the UCO Employee and FacultyHandbook.College/Department Overview:The College of Business has 76 full-time faculty and 40 part-timefaculty in 6 academic departments: Accounting, Economics, Finance,Information Systems & Operations Management, Management, andMarketing. The College currently offers 13 undergraduate majorsserving more than 2,500 students, and 2 graduate programs servingmore than 100 students combined. The faculty and staff of theCollege are committed to a culture of continuous improvement andinnovation in support of our efforts to prepare students to becomeproductive, ethical, and engaged citizens and business leaders,while promoting commerce and advancing the quality of life in theOklahoma City metropolitan area. The College is accredited by TheAssociation to Advance Collegiate Schools of Business (AACSB). Forfurther information see our website athttp://business.uco.edu.Department Specific Essential Job Functions:The College of Business at the University of Central Oklahomainvites applications for a tenure-track Assistant Professor inFinance. Position will begin in August 2021.Candidates will be expected to teach courses within the fieldand/or subfields of Finance using a transformative approach at boththe undergraduate and graduate levels and in a variety of formats(face-to-face, hybrid, and online) and participate in departmentand school-related service activities. Candidates are expected tohave a balanced commitment towards teaching, research, andservice.The Finance Department currently houses 14 full-time facultymembers (10 Finance & 4 Bus. Law), and offers undergraduatemajors in Finance, Insurance & Risk Management and BusinessLaw. We also support minors in Banking, Financial Planning, RealEstate and Insurance & Risk Management. The department sponsorsan investment team and finance clubs. Additionally, the departmentcontributes to the curriculum linked to the UCO MBA and MSBAprograms.QualificationsQualifications/Experience Required:Teaching, research, departmental/school and university service isexpected. An earned doctorate degree awarded by a regionallyaccredited or internationally recognized institution in the fieldspecified in the position announcement (exceptions require AcademicAffairs approval). **NOTE** If the doctorate is not obtained andsubmitted by the time of employment, the position rank will changeto TT-Instructor.Qualifications/Experience Preferred:Applicants with a PhD or ABD in Finance from an AACSB school willhave priority consideration. Scholarly Academics (SA) per AACSBstandards are preferred. Previous teaching and/or work experiencein finance, insurance, or real estate is preferred. Idealcandidates will have a successful record of prior professionalbusiness experience and leadership responsibilities.Knowledge/Skills/Abilities:Excellence in teaching. Previous teaching experience in highereducation environment at level of teaching assistant or higher isrequired. Candidate must provide evidence of teachingeffectiveness/excellence.Physical Demands:Reasonable accommodations (in accordance with ADA requirements) maybe made, upon request, to enable individuals with disabilities toperform essential functions.last_img read more

Student dies in avalanche

first_imgAn American visiting student at Exeter College has been killed following an avalanche in Switzerland. Henry Lo, from Williams College in Massachusetts, was on a hiking trip with eight other students, including five Williams students and two Oxford students, when the fatality happened on Sunday.The police have said Lo, from New York, was swept away by snow and fell down a 100 metre cliff. He was pronounced dead at the scene. Another student, Amy Nolan, was injured and subsequently taken to a Swiss hospital. Nolan has since been joined by her family.The other Williams-Exeter students have written a tribute to Henry, a major in Maths and Religion, saying: “You made the most of your time here at Oxford: football, kickboxing, working out, wine-tasting, truly loving your academic work, not to mention all your socialising.“This list only scratches the surface. To borrow some of your own words, you were not a gamer, you were a competitor. You made such a huge impression on all of us in less than a year – we all wish we could spend more time with you, get to know you even better. We can’t believe you’ve been taken from us.”None of the other students were injured and Swiss authorities organised a response team to take the students to Bern. The students have since returned to the UK. International media has speculated that a skier above the group of hikers caused the avalanche. A police investigation is ongoing and the University has yet to confirm these reports. The Rector of Exeter College, Frances Cairncross, said: “Henry was a popular student who played on the Exeter College football team. He had many friends both on the Williams Programme and among Exeter College students. We will miss him greatly. Our thoughts are with his parents and with Amy and her family.” President of Williams College, Adam Falk has written a letter to the College community saying: “At this profoundly sad moment our hearts are first with Henry’s family for their sudden and devastating loss. As a parent, I can’t imagine the effect of such an occurrence.”last_img read more

1968 Olympic Silver Medalist Speaks at Ocean City High School

first_imgOn Thursday, September 22nd, Ocean City High School welcomed former Olympian and record breaker, Jim Ryun, to speak to the school’s Cross Country team. Ryun is a silver medalist for Team USA, where he participated in the track & field 1,500 meter run during the 1968 Summer Olympics in Mexico City. The Wichita, Kansas native also shocked the world when he became the first high school boy to run a mile in under four minutes back in 1964.The student athletes, along with coaches and a few members of the community including a former OCHS athlete, Brett Johnson, listened intently as Ryun shared his journey from disheartened middle school athlete to USA Olympian. His story was one of hope and determination to succeed. When asked what he expected from speaking at the High School’s Community Room, Ryun responded with “I am looking forward to meeting the students and encouraging them. We’re all here to have fun, but to also learn a few things.”Coach Bill Moorlyn introduced Ryun, who took the stage with a humorous story of how he met his wife. Ryun kept the feel of the event lighthearted, as he explained to the students how he was rejected from a church baseball league, kicked off the middle school basketball team, and placed as the last man on the high school cross country team. As a kid, Ryun looked up to Superman, and reminisced about the time he grabbed the tallest glass in the kitchen, mixed together anything he could find in the fridge and spice cabinets, and forced himself to drink it in hopes of gaining superpowers.It was not until trying out for various activities on his high school track & field team that Ryun realized his specialty was not hurdles or distance, but the mile run. With encouragement from his coach and the desire to prove himself, Ryun made what once seemed an unrealistic goal become a reality when he ran his under four-minute mile. He was then carried into the spotlight by making the Olympic team as a high school junior, becoming Sports Illustrated’s Sportsman of the Year (1996), and becoming a member of the USA Track & Field Hall of Fame to name a few accomplishments.Wrapping up the event, Ryun took questions from the students and explained his current running camp for those interested. The program trains aspiring runners to think and act like champions. For more information on the camp, visit www.ryunrunning.com.last_img read more

New report focuses on Vermont’s $4 billion nonprofits

first_imgA new report from the Vermont Community Foundation provides the first comprehensive look at Vermont’s nonprofit sector in almost a decade. Vermont’s Nonprofit Sector: A Vital Community in a Time of Change reveals that Vermonters have a great deal of trust in nonprofit organizations to deliver quality services on their behalf. Overwhelmingly, Vermonters’ have a firm understanding of what nonprofits are and positive impressions of their work. However, the report suggests the public needs better information to help them evaluate whether the nonprofit sector is providing its services efficiently.Rarely is this sector looked at as a whole for its vital role in the social fabric of our communities, and its contributions to Vermont’s economy. There are over 4,000 nonprofit organizations in Vermont. These account for revenue of over $4 billion and almost 20% of our annual Gross State Product. These organizations provide essential health and human services, arts and culture, community development, environmental stewardship, and a host of other services in every county of the state.This new report goes well beyond the numbers. It looks at the impressions Vermonters have of the nonprofit world and the pulse of the sector through the eyes of our nonprofit leaders. Those leaders are concerned about declining levels of support, but they remain resilient and committed to providing services even as they cut staff and other operating costs. The report also indicated that as nonprofits struggle to meet their budgets, economic pressures from the loss of traditional funding streams seem to be moving many leaders to think in more creative and entrepreneurial ways.The report comes at a pivotal time, when the basic role of each major sector’government, nonprofit, and for-profit’is being re-examined in the light of new economic realities.‘The more we can understand about the nonprofit sector’s current challenges, the better we can concentrate our resources on building its strength and developing opportunities,’ explains Vermont Community Foundation President & CEO Stuart Comstock-Gay. ‘This is particularly critical now, as our nation’s economic struggle put new strains on nonprofits to deliver more with less.’The Vermont Community Foundation has been dedicated to the growth of philanthropic resources that sustain healthy and vital Vermont communities since its founding in 1986. It worked closely with the Center for Rural Studies at the University of Vermont and Common Good Vermont to conduct the surveys and interviews that provided the basis for the report’s findings. Vermont’s Nonprofit Sector is part of the Foundation’s Understanding Vermont series, and is available at www.understandingvt.org(link is external) Source: (MIDDLEBURY) Vermont Community Foundation. 12.15.2010last_img read more

Outdoor Updates: Chronic wasting disease confirmed in Culpeper County, Va

first_imgGovernor Tom Wolf hiked the beloved and recently closed Glen Onoko Falls trail this week to make the case for his $4.5 billion infrastructure plan. Without approval of his plan the Glen Onoko Falls trail, and others like it, will remain permanently closed, officials say. The Glen Onoko trail cannot reopen without at least $4.5 million to refurbish the eroded trail where 15 people have died and many others have been injured. Governor Wolf is pushing for a severance tax on Marcellus Shale natural gas production to finance capital projects like the one needed to reopen the Glen Onoko Falls trail. Wolf has attempted to tax shale drillers every year since he has been in office, but the gas industry has pushed back and the GOP-controlled Legislature has continually rejected the idea. Chronic wasting disease confirmed in Culpeper County, Va The Florida panther is Florida’s state animal and is protected under federal law as an endangered species– but that hasn’t stopped people from shooting them. Officials at the Florida Fish and Wildlife Conservation Commission say that 36 Florida panthers have been shot by people since 1978, and 13 of them were killed. Those illegal kills represent an important mortality factor, biologists say. Of the 13 illegally killed panthers, officials have successfully closed only four of the cases. A quarter of the panthers that have been shot were killed during hunting season. This leads officials to believe that hunters who intended to shoot deer, turkey or hogs killed the panthers, perhaps accidentally. About eight percent of the shootings are considered “suspected intentional kills.” The Florida panther population reached an all-time low in 1995, when only 30 known panthers existed in the wild. The population has since rebounded. It is believed about 200 panthers are now living in Florida. Chronic wasting disease, an incurable neurological disease found in deer, elk and moose in North America, has infected deer in Virginia for more than nine years. For the first time, however, the disease has been found in Culpeper County, more than 40 miles from the nearest known positive deer. Because the disease is spreading, state gaming officials will be working this summer to determine the actions they’ll take moving forward. These could include regulation changes, enhanced surveillance, or other methods that may help to stop the spread of the disease. In the state of Virginia, a total of 68 deer have tested positive for chronic wasting disease since 2009. Pennsylvania Governor hikes the closed Glen Onoko Falls trail to bring attention to his infrastructure plan The endangered Florida panther is being shot more than originally thoughtlast_img read more

Dillian Whyte has branded David Haye as the ‘biggest bully in boxing’ | Boxing News

first_img1:04 – Advertisement – Whyte is preparing for a rescheduled rematch against Alexander Povetkin Whyte is preparing for a rescheduled rematch against Alexander Povetkin

More action needed if rail freight is to meet its expansion targets

first_imgWould you like to read more?Register for free to finish this article.Sign up now for the following benefits:Four FREE articles of your choice per monthBreaking news, comment and analysis from industry experts as it happensChoose from our portfolio of email newsletters To access this article REGISTER NOWWould you like print copies, app and digital replica access too? SUBSCRIBE for as little as £5 per week.last_img